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Improving Customer Experiences with Voice-Based Virtual Interfaces

This article focuses on the impacts of digital transformation initiatives through voice-based virtual assistants. Many companies depend on new technologies such as Artificial Intelligence, Machine Learning, Internet of Things, among others. This piece discusses how AI and voice-enabled technologies can put companies on the right path, over the competition.
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Toward a New Model of Data Ownership

Data is today’s most used currency. The business model developed by big tech firms over the past decade, by which consumers pay for services with their personal data instead of money, is being undermined by long-term social trends toward greater care for privacy. Do you own your personal data? Could you sell it instead of giving it away? How can trust be built in that type of transaction?
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Smart City Data: Digital Identity Meets Critical Infrastructure

Tying our (digital) identities to IoT devices creates a critical smart city infrastructure complicates privacy and security.
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5 Common Questions About the Industrial Internet of Things (IIoT)

Industrial IoT (IIoT) adds unprecedented efficiency to businesses. While it can come with challenges and confusion, it's essential to learn about IIoT and how it can be implemented in order to maximize its benefit.
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IoT Applications in Aquatic Animal Tracking

Tracking marine life can be tricky due to GPS not functioning well underwater. IoT is now being used to more accurately track aquatic life.
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Will IT Soon Stop Caring About Infrastructure?

Infrastructure has always been talked about in IT, but will recent innovations in cloud, containerization and serverless change that forever?
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What Is a Smart Building?

The concept of "smart buildings" has not been properly defined and adopted within the real estate industry. Some examples will illuminate the state of smart building tech.
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Hannover-Messe 2019 and the Slovakian Engineer’s Joke: Industry 4.0’s Inflection Point

Previously conservative manufacturing groups, like those in Germany, have leaped forward in acceptance of wireless IIoT. Industry 4.0 is penetrating the infrastructure of businesses and governments.
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Facing Retail IoT Security Challenges

Before meshing new IoT elements into your network, you should consider how it fits as part of a comprehensive, end-to-end security strategy.
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Asian Pacific Teamwork Is Bringing Smart Cities to Life

The US and Europe have much to learn from the successful teamwork and collaboration on smart city projects in the Asian-Pacific.

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