Enterprise Account Manager (IoT) | IoT For All
  • Home
  • Articles
  • Solutions
  • Events
  • Podcasts
  • Companies
  • About
    • About IoT for All
    • Our Team
    • Newsletter
  • Community
    • Meet the Community
    • Become a Contributor
    • Become a Partner
Search
IoT For All
  • Home
  • Articles
  • Solutions
  • Events
  • Podcasts
  • Companies
  • About
    • About IoT for All
    • Our Team
    • Newsletter
  • Community
    • Meet the Community
    • Become a Contributor
    • Become a Partner
  • Submit Content
    • Submit a Guest Article
    • Submit a Press Release
    • Login

EXPLORE

  • Home
  • Articles
  • Solutions
  • Events
  • Podcasts
  • Companies

ABOUT

  • About IoT for All
  • Our Team
  • Newsletter

COMMUNITY

  • Meet the Community
  • Become a Contributor
  • Become a Partner

SUBMIT CONTENT

  • Submit a Guest Article
  • Submit a Press Release
  • Login

CONTENT

  • Solutions
  • Use Cases
  • Events
  • Webinars
  • Job Posts
  • Articles
  • Podcasts
  • News
  • White Papers
  • eBooks
IoT For All
  • Home
  • Articles
  • Solutions
  • Events
  • Podcasts
  • Companies
  • About
    • About IoT for All
    • Our Team
    • Newsletter
  • Community
    • Meet the Community
    • Become a Contributor
    • Become a Partner
Leverege
  • Content
  • About
  • Jobs
Contact Company
×
Contact Leverege
Contact a Partner
By submitting this form, you are releasing the contact information above to IoT for All and the Partner and giving IoT for All and the Partner permission to contact you via email. Please see our privacy policy for details.
JOB POST Account Management
Copy Link Copy Link Linked In Linked In Twitter Twitter Facebook Facebook Email Email
Leverege
Leverege

Enterprise Account Manager (IoT)

address-pin Washington D.C., DC, USAbag Full Timewifi Remote Friendly
Apply NowVisit Website
Tweet
Share
Share
Email

Job Description

Leverege is seeking an Enterprise Account Manager to manage high profile customers such as Google, Amazon, Toyota, and Cox Communications as they develop and deploy multiple groundbreaking IoT solutions, some of which represent the largest IoT deployments in North America.

As our first Account Manager, your accounts will include our largest and most important customers and you’ll have the opportunity to build the Account Management team from the ground up.

Initially, you will build and strengthen long-term, trusting relationships with our customers; exceeding customer expectations, ensuring successful delivery of our products and services, and strategically identifying and pursuing new opportunities to grow the accounts.

You will be empowered to make critical business decisions; acting in many roles including customer relationship building, internal coordination, negotiating, contracting, and travel to customer sites to strengthen relationships and/or assist with operational support and deployment. 

Internally, you are a force multiplier who is responsible for empowering every team member to do their best work. Externally, you own the customer relationships and are responsible for ultimate customer success and growth throughout their IoT journey. The nature of this role means that you’ll gain exposure to many domains, growing your existing foundation of knowledge and skills, building and leading a new team, and accelerating your career trajectory within Leverege and beyond.

Responsibilities

  • Establish, maintain, and improve relationships with all key customer representatives and stakeholders
  • Ensure customer happiness, guide them on their IoT journey
  • Understand and communicate customer needs and their strategic direction to internal teams
  • Strategically identify, pursue, and close opportunities to expand use of Leverege products and services within customer accounts
  • Negotiate contracts and prepare Statements of Work
  • Work with Leverege Technical Project Managers to ensure successful delivery of multiple projects at varying stages for large enterprise customers
  • Travel to customer sites to represent Leverege, strengthen key customer relationships, and provide operational support
  • Plan and present reports on customer account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Coordinate the resolution of any customer issues and complaints by leveraging the correct internal resources
  • Proactively identify mismatched expectations between customer and Leverege and work to gain alignment and implement changes to ensure expectations are met and exceeded on both sides

Qualifications (Required)

  • 3+ years managing B2B SaaS accounts for large enterprise level customers
  • 3+ years working with business stakeholders within a cross-functional environment
  • 3+ years of experience with full product lifecycle with an understanding of the software development lifecycle and various methodologies that support that lifecycle
  • Excellent customer-facing and internal communication skills (written and verbal); must be a listener, a presenter, and a people-person
  • High social and political intelligence, ability to tactfully manage various stakeholders in intense situations
  • Ability to effectively prioritize and execute in an ambiguous, dynamic environment with shifting priorities
  • Ability to quickly earn the trust and respect of internal and external stakeholders, building and maintaining strong relationships
  • Innate curiosity and hunger to learn
  • In-depth understanding of customers and their position in the industry
  • Technical experience, with an emphasis on software-oriented projects
  • Solid grasp of IoT use cases and associated technologies relevant for organizations in the industries such as: automotive, agriculture, manufacturing, retail, logistics, energy, etc.

Qualifications (Preferred)

  • Customer management experience specifically in IoT industry
  • Technical/software background (degree, previous job, etc.)
  • Experience working directly with and/or at fast-paced startups
  • Tools: Microsoft Office products, Google G Suite, Jira, Slack, Confluence
Tweet
Share
Share
Email
Posted September 17, 2020
Copy Link Copy Link Linked In Linked In Twitter Twitter Facebook Facebook Email Email
Company
Leverege
Leverege
IoT Solutions to accelerate digital transformation
Locations
Rockville, MD, USA
Company Size
11-50
Founded
2014
Website Website LinkedIn LinkedIn Twitter Twitter Facebook Facebook Email Email
About the Position
Type of Position
Full Time
Experience Level
Associate
Job Location
Washington D.C., DC, USA
Remote Friendly?
Yes
Similar Jobs
Hologram Hologram

Account Executive

Address-pin Chicago, IL, USA
Full Time Full TimeRemote Friendly Remote Friendly
September 17, 2020
Particle Industries Particle Industries

Enterprise Account Executive

Address-pin San Francisco, CA, USA
Full Time Full Time
September 17, 2020
Hologram Hologram

Customer Success Engineer

Address-pin Chicago, IL, USA
Full Time Full TimeRemote Friendly Remote Friendly
September 17, 2020
Particle Industries Particle Industries

Director, Customer Success

Address-pin Las Vegas, NV, USA
Full Time Full TimeRemote Friendly Remote Friendly
September 17, 2020
Particle Industries Particle Industries

Customer Technical Support Engineer (EST Time Zone)

Full Time Full TimeRemote Friendly Remote Friendly
September 17, 2020
Kajeet Kajeet

Solutions Engineer (IOT)

Address-pin Raleigh, NC, USA
Full Time Full TimeRemote Friendly Remote Friendly
September 17, 2020
IoTforALl
IoT For All is creating resources to enable companies of all sizes to leverage IoT. From technical deep-dives, to IoT ecosystem overviews, to evergreen resources, IoT For All is the best place to keep up with what's going on in IoT.

CONTENT

  • Solutions
  • Use Cases
  • Events
  • Webinars
  • Job Posts
  • Articles
  • Podcasts
  • News
  • White Papers
  • eBooks

EXPLORE

  • Home
  • Articles
  • Solutions
  • Events
  • Podcasts
  • Companies

ABOUT

  • About IoT for All
  • Our Team
  • Newsletter

ABOUT

  • About IoT for All
  • Our Team
  • Newsletter

COMMUNITY

  • Meet the Community
  • Become a Contributor
  • Become a Partner

SUBMIT CONTENT

  • Submit a Guest Article
  • Submit a Press Release
  • Login
© 2020 IoT For All Privacy Policy User Agreement
Powered by
1600380919
Edit with Live CSS
Save
Write CSS OR LESS and hit save. CTRL + SPACE for auto-complete.