In episode 03 of the Let’s Connect! Podcast, Muddu Sudhakar of Aisera joins us to talk about Unsupervised AI and how to leverage algorithmic intelligence to create IoT decision trees.
Muddu Sudhakar is a successful Entrepreneur, Executive and Investor. He is the CEO and Investor of AiSERA the industry’s first proactive, personalized, and predictive AI Service Management (AISM) solution that is purpose-built to automate tasks and actions for IT, HR, Facilities, and Customer Service. Muddu has deep Product, technology and GTM experience and knowledge on enterprise markets such as Cloud, SaaS, AI/Machine learning, IoT, Cyber Security, Big Data, Storage and chip/Semiconductors. Muddu has strong operating experience with startups as CEOs (Caspida, Cetas, Kazeon, Sanera, Rio Design) and in public companies as SVP & GM role at likes of ServiceNow, Splunk, VMware, EMC. He is widely published in industry journals and conference proceedings and has more than 40 patents.
Aisera offers the world’s first AI-driven service experience solution that automates operations and support for IT, HR, Sales and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions and business processes with unsupervised AI. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif., and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow, Atlassian, Zendesk, Datadog, Automation Anywhere, UiPath and Salesforce. Follow Aisera on Twitter!
Key Questions and Topics from this Episode:
0:00 Show Introduction
1:05 Muddu Sudhakar Introduction
2:45 What is Artificial Intelligence (AI)?
6:30 Decision Tree Automation in Industrial IoT (IIoT)
8:30 What is the Real Impact of AI Algorithmic Science?
12:40 How does AI Learn?
14:15 Intelligence at the Edge of the Network
16:05 The Birth of AIoT
19:00 How Should Companies Get Started in AIoT?