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Companies need to shift their focus to e-commerce and AI to find ways to increase customer value in new, creative ways during the coronavirus pandemic.
This article provides an introduction to the recently launched visual chatbot builder launched by Appy Pie.
The world's first chatbot, Eliza, was invented in the 1960s at MIT. Chatbots and voice assistants have come a long way since then.
How do chatbots learn on their own and become "intelligent"? Let's learn about the major approaches in AI and ML for developing self-learning chatbots.
"Paid or free bots?" This is the million-dollar question that decision-makers ask themselves before implementing a new customer service solution. There are some questions you need to explore before...
Together, artificial intelligence (AI) and Internet of Things (IoT) devices are making progress in reducing the challenges faced by people with mental health struggles. Here are four ways the t...