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"Paid or free bots?" This is the million-dollar question that decision-makers ask themselves before implementing a new customer service solution. There are some questions you need to explore before deciding which model serves your business needs. These questions dive into issues of scalability, types of questions handled and the kind of platform support required.
True conversational AI chatbots go far beyond the bots to which you've grown accustomed. They help businesses engage deeply with customers—24/7.