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Podcast E022 | How Is IoT Transforming the Customer Service Experience? | Michael...

On this #AskIoT episode, we discuss how IoT has transformed the customer service industry, where and who to go to for support when devices malfunction and the significance of omnichannel communication.

Retail Analytics in Physical Stores: A Path to Omni-Channel Success

The right retail data can determine whether a consumer makes a purchase or chooses to visit a retailer again. Consumers expect a shopping experience that's personal, informative, and convenient....

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