Hotel crew efficiency solutions utilize IoT technology, like automated check-in and scheduling software for smart lighting and appliances, to create improved guest experiences, monitor lone workers such as housekeepers or security staff, and increase operational efficiency.
Hotel operations are highly time-consuming for hotel staff, for whom a great deal of time is spent standing by and waiting to be of service, and with labor costs for hotels often claiming up to 42 percent of their operating budgets, it’s in a hotel’s best interest to ensure that their staff’s time is being used efficiently.
Smart hotel management solutions automate operations and communicate with staff instantly to create seamless guest experiences that improve efficiency and increase guest satisfaction.
Hotel management solutions can automate the assignment of service requests like housekeeping or repair, alerting staff when guests check out so they can reset rooms and perform maintenance immediately, minimizing downtime. Many mobile apps monitor the location of staff through the use of wearables, allowing them to share their location and ask for help instantly.