Lack of visibility into where packages are located and not knowing if they have been opened or damaged during shipment or upon delivery can be costly: machine parts sit at the recipient’s location without the service technician knowing the parts have arrived and are ready to be installed, leading to unnecessary down-time and lost revenue; operating costs can increase due to time spent tracking down missing parts; revenue, customer satisfaction and profitability can be impacted if packages are damaged, lost or stolen during transit; customer satisfaction can be impacted when parts cannot be located when needed or have been opened during transit.
AT&T’s IoT Asset Management – Operations Center (AMOC) provides the ability to track the location, movement, and condition of your packages. A light sensor can let you know when a package has been opened during transit or upon delivery.