Cygnus Reach has a mission to help companies support and maintain IoT products across the globe. Our flagship product, Reach, is a patented technology that allows companies to properly support their products after launch.
Cygnus Reach provides end users in smart medical remote support solutions with quick support to provide optimal patient outcomes.
Avoid downtime and inefficiencies in manufacturing and condition monitoring with Cygnus Reach remote support.
Cygnus Reach for Smart Buildings offers remote support to connected devices and sensors that is critical for customers.
Cygnus Reach remote support solution for your smart kitchen equipment and devices to avoid equipment failure and kitchen disasters.
Integrate IoT in smart agriculture with Cygnus Reach to help farmers make more informed decisions to achieve higher crop yields and better quality produce and save costs.
Reach is a remote support solution that allows you to see and interact with real-time device data, even without Wi-Fi or cellular connection on the device.
Cygnus has a mission to help companies support and maintain IoT products across the globe. Our flagship product, Reach, is a patented technology that allows companies to properly support their products after launch. By leveraging a mobile phone, the support technician can directly and securely interact with the customer’s IoT product to control it in real-time, allowing them to diagnose and fix any issues. This product has led to a 90% reduction in call times, 75% fewer product returns, and 75% fewer technician visits while providing a great support experience for customers and support agents.