Cygnus, Author at IoT For All

Cygnus Partner

Cygnus Reach has a mission to help companies support and maintain IoT products across the globe. Our flagship product, Reach, is a patented technology that allows companies to properly support their products after launch.

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    Meet Cygnus

    Cygnus has a mission to help companies support and maintain IoT products across the globe. Our flagship product, Reach, is a patented technology that allows companies to properly support their products after launch. By leveraging a mobile phone, the support technician can directly and securely interact with the customer’s IoT product to control it in real-time, allowing them to diagnose and fix any issues. This product has led to a 90% reduction in call times, 75% fewer product returns, and 75% fewer technician visits while providing a great support experience for customers and support agents.

    Company
    Cygnus
    Cygnus
    Cygnus Reach Remote Support For IoT Products
    Software
    Company Size
    1-10
    Founded
    2020
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