Haptik is one of the world's largest Conversational AI platforms reaching over 30 million devices monthly. The company has been at the forefront of the paradigm shift from apps to chatbots, having built a robust set of technology and tools that enable any type of conversational application. Our platform processed over a billion interactions to date and helps enterprises leverage the power of AI to automate critical business processes like Concierge, Customer Support, Lead Generation and E-commerce.
"Paid or free bots?" This is the million-dollar question that decision-makers ask themselves before implementing a new customer service solution. There are some questions you need to explore before deciding which model serves your business needs. These questions dive into issues of scalability, types of questions handled and the kind of platform support required.