Businesses around the world were rocked with COVID-19, however, great innovation in both physical and digital storefronts came along. Therefore, it’s important to consider how technological advancements in the retail industry can affect large enterprises and smaller businesses. MobiDev experts defined the most important healthcare technology trends that can impact the retail industry in 2022.
Trend 1 PoS Systems and Ecommerce
Not all businesses were able to survive the shift in emphasis to digital retail options. The key to adopting new ways might be a unified and connected system that integrates with other technologies the business uses. Integrating online and offline transactions, inventory, and promotions across all in-person locations and online stores are some of the greatest hurdles that software engineers seek to overcome with developing PoS systems for retail businesses.
Trend 2: Indoor Positioning — Not Just For Store Maps
On the surface, indoor navigation does have a great deal of potential for user navigation that has been realized in stores, office buildings, airports, and hospitals. For example, Hong Kong International Airport uses this technology in their “HKG My Flight” mobile application. In the retail industry, Lowes and Target are utilizing this technology as well.
Trend 3: Augmented Reality for Consumers and Workers
Augmented reality shopping experiences are becoming the new norm in 2022. With virtual fitting rooms, enhanced in-store AR navigation, and other AR experiences spreading across the market, those without these features are falling behind. This is one of the key technological advancements bridging the gap between digital ecommerce storefronts and brick and mortar shopping.
Trend 4: Artificial Intelligence in the Retail Industry
Modern AR is powered by AI scene analysis. However, AI can serve much more benefit in the retail industry than this. AI can be used in inventory management and other kinds of analysis on consumer behavior.
Trend 5: AI-Driven Demand Forecasting
To evolve to serve the needs of the public during the pandemic, demand forecasting powered by machine learning took off. Amazon is again another example of a company that leverages the power of machine learning for this purpose. This technology can also improve inventory planning, relationship management for both customers and suppliers, logistics, manufacturing, and marketing.
Trend 6: Robots and Automation in Retail
This has a multitude of applications, such as delivery, inventory management, and customer service. For instance, drone retail delivery is being actively explored: Verizon and UPS Flight Forward announced last year that they were working to leverage 5G technologies to improve drone delivery in Florida.
Trend 7: Voice Commerce
As artificial intelligence improves in 2022, so does natural language processing (NLP). Smart assistants like Google Assistant, Alexa, Siri, and Bixby are becoming more and more advanced in their voice recognition and responsiveness. Smart home devices are expected to be used in more than 77 million homes in the United States by 2025, meaning that this is a huge opportunity that businesses can take advantage of.
More detailed information about Retail Technology Trends in 2022 can be found at:
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