Cygnus will be attending the CES 2022 Tradeshow from January 5th-8th. Cygnus is changing the face of customer support with the groundbreaking Reach platform that supports IoT devices worldwide. Curious about how Reach can solve your support issues?
- 90% reduction in call support time
- 75% fewer product returns
- 75% fewer technician visits
Beyond our current remote control capability for diagnosing your IoT devices, Cygnus will be unveiling our new audio/video feature to give your support team the technology it needs to provide customers with a superior experience.
Your time is valuable, and we are confident that 30 minutes with our team is well worth learning how Reach can improve your customer support experience.
Please reach out to[email protected] for all meeting inquiries.
Cygnus has a mission to help companies support and maintain IoT products across the globe. Our flagship product, Reach, is a patented technology that allows companies to properly support their products after launch. By leveraging a mobile phone, the support technician can directly and securely interact with the customer’s IoT product to control it in real-time, allowing them to diagnose and fix any issues. This product has led to a 90% reduction in call times, 75% fewer product returns, and 75% fewer technician visits while providing a great support experience for customers and support agents.
Sales and Marketing Manager