Contact Company
RouteThis
Partner
The Smart Home support platform you need. Get agent and customer-facing tools that are tailored specifically for smart home brands.
Webinars
Articles
White Papers
eBooks
Webinars
RecordedSupporting the Smart Home
RouteThis
Oct
04
Supporting the Smart Home
Oct 4, 2022
45 minutes
This webinar assesses the top issues facing support staff in the connected home space and highlights the opportunity for self-service tools to meet the needs of connected consumers and support staff.
New to IoT
Articles
White Papers
New to IoT
Self-Service Support: Improving Home Automation
Self-Service Support: Improving Home Automation
This White Paper dives into the impact of self-service tools on the user experience and support costs.
RouteThis
May 24, 2023
eBooks
A Smart Home Brand’s Ultimate Guide to Surviving Holiday Support Demand
RouteThis
May 8, 2023
The Smart Home Product Customer Journey
RouteThis
May 5, 2023
Meet RouteThis
RouteThis is a leading in-home WiFi connectivity platform provider that is transforming the way ISPs and smart home brands deploy, manage, and support the connected home. Our 100% software-based approach to solving in-home connectivity issues leverages the power of consumer smart devices so agents and consumers alike can quickly identify, resolve and prevent WiFi connectivity issues. Plus, with RouteThis Self-Help, consumers can solve connectivity issues themselves without making a call to customer support.
Company
RouteThis
WiFi troubleshooting tools for Smart Home devices
Software
Locations
Kitchener, ON, Canada
Company Size
51-200
Founded
2013
