What is a Personal Financial Assistant App?
Personal financial assistant apps help users manage their money more intelligently. Such an app can perform a wide range of tasks, from monitoring expenses and income to advising on the most suitable investment options. Some apps can also manage subscriptions and get better rates for your bills. For example, TrueBill automatically scans a user’s bills and looks for the best ways to save.
Personal financial assistants can be standalone applications or software connected to personal banking accounts. In the second case, the user will get more opportunities to control and manage their expenses and incomes, since the software will automatically pull up data such as transaction history.
It is worth noting that most personal finance applications combine several types in one to provide a better user experience and offer comprehensive financial management services. What features to choose for your application is to be decided. We recommend looking at your business goals, the needs of your potential users, and market trends to help in your determination.
Key Features of Financial Assistant Applications
To get a big picture of how to develop an AI personal financial assistant from the technical side, you must first create a preliminary list of features for your financial software solution. Let’s start with some functionalities that form the basis of any money management app. Here are features that users expect to see by default when downloading a financial assistant app:
- Registration/Log In
- Tracking expenses
- Categorization and budgeting
- Setting financial goals
- Investment and savings
- Integration with banking accounts
- Analytics and reports
- Notifications and alerts
Advanced AI-Based Functionalities
The line between an ordinary financial management app and a powerful financial assistant lies in the use of artificial intelligence. Designed correctly, AI assistants can become a full-fledged alternative to human financial consultants, providing an equal level of customer service. So, let’s take a look at some advanced features based on this technology. Here are ways you can make your financial management application more intelligent.
Biometric Authentication
The issue of security cannot be overlooked when talking about building an app for the financial market. Security is one of the main decision factors for users when choosing a financial app. If you plan to connect your app with users’ bank accounts and credit cards, you must be sure that this process is completely secure and that no user data will be lost or compromised. This is an area where artificial intelligence can show its full power.
According to IBM, 20 percent of data breaches are caused by compromised credentials. Biometric authentication technology is considered one of the most reliable ways to protect data. Modern algorithms can easily guess the correct password for an account, but they cannot fake the unique physical characteristics of users.
Biometrics technology can be implemented in the way of facial recognition, iris scanning, fingerprint identification, or voice verification. However, each option has its implementation features. For example, creating iris scanning on mobile and desktop is not possible without special hardware, since the resolution of conventional cameras is not enough.
According to Finances Online, facial recognition is one of the top three artificial intelligence technologies being adopted worldwide.
Conversational Engine
Artificial intelligence is that magical tool that can turn software into a financial assistant that communicates with users in a human-like manner. Instead of looking up information in the app, the user can ask something like “Hey, what is my credit card balance?” and get a voice response. Conversational AI makes it possible. Based on Natural language processing (NLP)and Natural Language Understanding (NLU) technology, the conversational engine enables smooth communication between a financial app and its users.
A properly trained conversational engine makes a financial app easy to get along with and increases user engagement while interacting with the app. The development of such a module requires deep expertise in artificial intelligence and machine learning algorithms.
Predictive and Prescriptive Analytics Modules
Another powerful AI capability of fintech applications is predictive technology. Thanks to it, personal finance assistant apps can detect user behavior patterns as well as make predictions on future users’ income and expenses. This happens thanks to statistics and modeling techniques. Predictions are made based on historical data of account transactions powered by machine learning algorithms. Predictive analytics will let users plan for the future and tell them how best to achieve their financial goals acting like a real financial advisor.
When it comes to providing recommendations and financial advice, prescriptive analytics comes into play. Basically, this technology takes what predictive analytics has learned and goes one step further by determining the best course of action in a given situation. However, you should know that this analytics module is quite a complex solution that requires extensive industry and technology knowledge and a large amount of historical data.
Receipt Recognition
If you want to develop a personal finance assistant app like Expensify, you’ll need a recipient recognition feature that will allow you to scan receipts and automatically enter expenses into the app. Expensify provides the SmartScan feature based on optical character recognition technology (OCR) that enables the data-entry process and translates scanned images into text. It reads the merchant, date, and amount of the transaction, creates an expense, and enters this data into the expense report. Sounds easy right? However, from a technical point of view, the process looks much more complicated.
To provide recognition of the receipt, the system extracts the text from the photo of your receipt and analyzes it to determine which data corresponds to the categories embedded in the system, such as date, amount, currency, and the like. After that, the module analyzes existing spending categories and looks for suitable ones in order to add information from a new receipt.
The main challenge of implementing this feature is that receipts can be represented in different formats, which complicates the analysis of information and its further distribution. This is where you need effective machine learning models. AI and ML will allow you to avoid errors occurring in the process of data conversion and effectively process different types of documents thanks to advanced algorithms. Also, a common solution is to implement a built-in system that allows you to manually correct the OCR output data to get a more accurate result.
Connecting a Financial Management App to Banking Accounts
If you are looking for the answer on how to create a budget planning app, you should remember that linking the AI financial assistant app with bank accounts opens up a lot of benefits for users. This way, they can get some valuable insights about their expenses and incomes automatically without the need for manual data entry. So how do you provide users with the ability to connect your fintech app to their accounts?
The integration of the application with the bank takes place using Application Programming Interfaces (APIs), software that enables data transmission between the two parties. The concept of open banking, which is gaining momentum around the world, makes it a fairly easy process. This model allows traditional financial institutions and fintech startups to cooperate based on open APIs provided by banks. Open banking APIs solutions allow the application to integrate with bank accounts and customize the flow of necessary data for efficient use in financial planning. This approach has replaced screen scraping, where users provide their bank account login ID and password to third parties without the bank’s knowledge, putting their accounts at risk.
Open banking encourages banks to develop their own open APIs that make it possible to create new financial products based on them. Thus, traditional banks enrich their list of services and support competition in the market. Financial managing apps can operate based on open banking in the UK (UK Open Banking Standard), European Union (PSD2), Australia (Australia’s Consumer Data Right Act), and some other regions.
For example, Europe Payment Services Directive Two (PSD2) obligated every licensed bank in the EU to provide its open banking APIs to third-party developers and fintech firms. In Australia in 2020, the Big Four Banks were also legally required to make customer account information available upon request. The USA doesn’t yet have legislation governing open banking, although some banks are initiating the development of their own open APIs, realizing the benefits and security of this approach. BBVA, Citibank, and Capital One are among them.
What to Look for When Creating an AI Assistant for Finance
The technical side of creating an AI financial assistant is closely related to other aspects of bringing the application to the market. Here are some points that you also need to focus on.
Regulatory Compliance
The question of regulatory compliance can be quite challenging for a fintech startup founder as the regulatory landscape differs from region to region.
For example, the United States, which is the leader in the number of fintech startups in the world, still doesn’t have a single framework for managing the fintech sector. Therefore, when developing applications for this market, you need to study the local regulations of a particular state, also taking into account the federal legislation covering financial services such as Anti-Money Laundering (AML) regulations, Gramm-Leach Bliley Act (GLBA), etc.
In Europe, your application must be compliant with the General Data Protection Regulation (GDPR), ensuring users’ consent to access their data, and KYC/AML, which helps prevent money fraud and terrorist financing. PSD2, which obliges banks to provide open APIs for third-party access, also imposes other requirements on financial service providers. If your application is associated with any type of payment service in the European Union, it must comply with certain requirements, for example, the use of multi-factor authentication for user login.
It’s also worth mentioning the EU Artificial Intelligence Act proposed by the European Commission at the end of 2021. The AI Act aims to establish a set of rules for AI-powered products on the EU market. In particular, the law contains a “product safety framework” built around a set of 4 risk categories. It establishes requirements for entering the market and certifying high-risk AI systems, which include solutions like product security components, credit scoring, evidence reliability assessment, and others that may be considered a clear security threat or violation of human rights. The regulation has not yet entered into use, but it should also be taken into account when developing AI-based software thinking of the future.
We highly recommend that you study the regulatory environment of the region for which you are creating a financial app in order to comply with all requirements and implement the appropriate features in your product.
Experienced AI Developers
Virtual financial assistant app development requires not only an understanding of the industry but deep expertise in artificial intelligence and machine learning. AI app development is not as easy as it seems. Creating efficient algorithms and working with advanced technologies cannot be learned in theory, it requires practice and constant knowledge updating. Therefore, you need to look for a reliable development team that will turn a financial application into an intelligent indispensable assistant for your customers.
How to hire experienced AI engineers? Look for proven experience in developing and training machine learning models, as well as expertise in data science since AI works with large amounts of data. Also, take an interest in examples of AI-powered projects implemented by the team. There are people behind every project, so choose the right people to bring your business idea to life.
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