In this day and age, the way we run business has changed drastically. This change courses through all the aspects of business processes, including lead generation, reaching out to the customers, or the kind of experience that a user has come to expect today. Customer support has gone through a revolutionary change as the attention spans have reduced and customers are looking for instant gratification.
This is where chatbots have stepped in and filled that gaping void. When customers won’t wait for your executives to be free to answer their immediate queries, chatbots can resolve some of the most commonly asked questions while helping to qualify leads and even book meetings with the right resources.
Chatbots are all business and can be quite intelligent when it comes to communication, saving precious man-hours that can be used for more productive projects. This brings efficiency to the business and offers a more evolved and satisfying user experience.
Going the Chatbot Way
A good number of businesses are now going the chatbot way and have witnessed a spectacular boost in efficiency, customer experience, and revenue from the business. However, this solution comes with a heavy price tag and involves a certain amount of time investment.
Appy Pie has established itself as a leader in the world of no-code app building and has always come up with great solutions for small businesses with a limited budget. With the same objective in mind, Appy Pie saw this as an opportunity to come up with a solution that will help small businesses, or any other businesses with a limited budget, get ready for the future of customer support.
Appy Pie has launched the global closed beta version of their no-code chatbot builder, which lets you build your own chatbot that can be integrated into a website and the mobile app without any coding, in just a few minutes! The chatbots built on the chatbot builder platform can be used to automate a number of processes like qualifying leads, booking meetings, and coming up with answers to the most commonly asked questions.
Scot Small, CEO of Appy Pie, talked about the brand-new product and said, “This is an era of artificial intelligence, and virtual assistants are the near-perfect solutions for the customer care systems that businesses need today. We want our clients to stay abreast of the latest technological advancements, and a chatbot can help them achieve efficiency while bringing down the cost of maintaining a massive customer care team.” He further added, “The idea is to empower businesses by letting them build their own chatbot without any coding, and that too in mere minutes. On our chatbot builder platform, you can create three different types of chatbots according to the functionality you desire: to drive sales, to offer support, and to be an actual agent transfer. This essentially covers all the aspects of a business where a customer needs timely responses and help.”
Easy-to-Use Chatbot Builder
Backed by artificial intelligence, Appy Pie’s proprietary algorithm has been responsible for its wild popularity in the world of app building. The users on the chatbot builder platform don’t have to write even a single line of code, and the chatbot will be ready in minutes with the help of the drag-and-drop interface. The good news is that all this can be done without breaking your bank. The subscription charges are yet to be announced, but going by the pricing plans of their leading app-builder platform, it looks to be a great solution for businesses of all budgets and constraints.
Of course, there are multiple no-code chatbot builders on the market; however, in my experience, Appy Pie’s chatbot builder seems to get the job done in the most efficient and smoothest way with hardly any effort from the user’s end!