Every Vote Counts, but not Every Vote is Counted.

Should we connect voting machines to the internet? Big benefits and big risks.

Calum McClelland

“Voting machines around the United States are coming to the end of their useful lives. Breakdowns are increasingly common. Spare parts are difficult, if not impossible, to find. That could be a serious problem for [this] year’s presidential elections.”Report: America’s Aging Voting Machines Could Present Election Problems, Pam Fessler of NPR.

Threat to Democracy

Whether or not you believe Donald Trump’s allegations that the election is “rigged”, widespread issues with the election process pose a large threat to the United States’ democratic process.

In a democracy, it’s essential that the citizens of the nation have the right to contribute their voices, to have a say in the direction of their country. And yet, the Brennan Center for Justice reports that several hundred thousand votes in the 2008 and 2010 elections were not counted.


Machines are outdated

As you can see in the graphic above, the vast majority of machines across the US are over ten years old.

One problem with old machines is vote flipping. When the glue on touch-screens gets old and erodes, a voter may press one candidate’s name only to have the other candidate’s name light up.

Another problem is that the age of these machines means that they experience bugs and are prone to breaking down completely, making them inoperable. Many of these machines are still running Windows XP.

“The voting systems used in the United States today are complicated machines; each runs on tens of thousands of lines of software code. As with automobiles and airplanes, automatic garage door openers and lawnmowers, occasional malfunctions are inevitable — even after rigorous product testing.

When it comes to system failures, however, voting machines are different from automobiles and airplanes, and other products, in at least one important respect: for the vast majority of voting systems in use today, (1) manufacturers are not required to report malfunctions to any government agency” —Voting System Failures: A Database Solution, Brennan Center for Justice.

So when issues do inevitably occur, there is no way to ensure that those same issues don’t occur in other machines across the country.

On the positive side, not all voting in the United States is done on machines. In fact, the vast majority of voting in the US is on paper ballots. But even voting with paper ballots has huge issues, namely:

Ballot design is awful

“American elections are marred by major design problems. As smartphones and computer tablets have convinced many people and businesses of the importance of good design and usability, elections have changed far more slowly.”Better Design, Better Elections, Brennan Center for Justice.

In the 2008 and 2010 elections, the Brennan Center for Justice estimates that over 400,000 absentee or provisional ballots were rejected because they made technical mistakes completing the forms or preparing and returning the envelope.

Also, poor ballot design has been shown to disproportionately affect elderly voters and voters from lower-incomes. Democracy means that the voices of all groups are equal, not just the able and the wealthy, so better ballot design is critical.

It’s undeniable that outdated voting machines need to be replaced and the ballots need to be better designed, but this brings us to a critical question. Should the new voting machines be connected to the internet?

Connected voting machines offer great benefits:

As we upgrade our voting machines, we can choose to connect these machines to the internet, making them Internet of Things (IoT) devices. IoT voting machines offer many benefits:

  1. Bugs and glitches can be addressed more effectively. When an issue is detected, over-the-air software patches can be sent to fix the bugs or glitches. No longer will the same issues crop up again and again across the country due to a lack of communication across districts.
  2. Better design. Just as patches can be sent over-the-air as problems arise, so too can new ballot designs be put into effect instantly across the country. This will allow us to bring the incredible design experience of other industries to the outdated election ballots. This will help even the playing field for elderly and low-income voters.
  3. Fewer uncounted votes due to mistakes. Instead of having 400,000 votes go uncounted due to errors filling out paper work, digital ballots can automatically check for errors before being submitted and thus eliminate this problem.
  4. Wider voter participation. Eventually, a fully connected and electronic voting system could mean that voters don’t need to travel to physical locations to vote. By reducing friction in the voting process, voter participation will increase and more voices will be heard.

But there is also a substantial risk:

That risk is security.

“People [aren’t] thinking about voting system security or all the additional challenges that come with electronic voting systems. Moving to electronic voting systems [solves] a lot of problems, but [creates] a lot of new ones.” — Lawrence Norden of the Brennan Center for Justice

Security is a huge issue with IoT devices right now. Just a few weeks ago, a massive distributed denial of service (DDoS) attack was launched at DNS provide Dyn. This meant that large parts of the internet were completely shut down.

The attack was made possible by an estimated 100,000 IoT devices that were unsecured. Hackers took control of these devices then used them to launch the DDoS attack.

Now imagine if that were targeted at connected voting machines during the election? Voters would not be able to vote.

Or even worse, if the voting machines themselves are unsecured, they could be open to tampering. That could be tampering from abroad (such as Russia deciding to take an active role in our election) or tampering domestically (such as a political party trying to artificially turn the election results in its favor). Either way, it would be an attack on the foundation of democracy.

Security should be the priority in IoT.

Voting machines will eventually be connected to the internet, the benefits are too great to ignore. But as we reap the rewards we’ll also have to be wary of the security risks and prepare adequately.

As we see billions of IoT devices continue to be connected to the internet, security needs be the priority rather than an afterthought.

Calum McClelland
Calum McClelland - Head of Operations, IoT For All
Calum is the Head of Operations at IoT For All. Calum is deeply interested in the moral ramifications of new technologies and believes in leveraging the Internet of Things to help build a better world for everyone.
Calum is the Head of Operations at IoT For All. Calum is deeply interested in the moral ramifications of new technologies and believes in leveraging the Internet of Things to help build a better world for everyone.