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With brick-and-mortar retail struggling to compete against online giants, a unique and seamless experience could be key to bringing back customers. In the article, Thomas Hohenacker, CEO & president of Cleverciti proposes that smart parking can not only provide seamless parking, but also data that can improve business KPIs, improve the customer experience and reduce emissions, all from the use of IoT technology.
Consumers seek easy, seamless experiences, without giving too much thought to the technology behind it. The payments industry should be delivering a frictionless customer experience that balances security and consumer expectations.
Connecting retail spaces, processes and objects to the internet can unlock new value for retailers, primarily by tangibly improving the customer experience. Connected retail comes with its security pitfalls however, and a strong security framework is essential is important to the enduring success of a digital retail transformation.
Wireless sensor technology enables a new level of automation that has major implications for many sectors. One sector that is already benefitting significantly from this next-gen technology is the retail space. Here, we highlight major applications for wireless sensors in retail and showcase the versatility of the technology.
IoT applications for fulfillment and logistics could revolutionize retail delivery, or they could create more problems than they solve.
What about the benefits of commercial IoT? It can significantly improve your business by transforming your customer experiences.
Adapting IoT tools to retail allows customers to interact with everything in the store. Though beneficial, these transformations are daunting.
IoT is being used to address retail loss prevention. However, post-deployment observations have revealed issues relating to UX and overall effectiveness.
The right retail data can determine whether a consumer makes a purchase or chooses to visit a retailer again. Consumers expect a shopping experience that's personal, informative, and convenient....
The common thread weaving the future of retail concerns delivering relevant customer experiences that transcend the traditional online/in-store boundary.
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