Top Benefits of Integrating IoT with Your Company VoIP System

Emma R. Worden -
Illustration: © IoT For All

For years now, technological advancements have been turning dreams of an interconnected business environment into a reality. Nowadays, IoT systems and applications of various kinds of fuel business succeed and transform business models worldwide, facilitating productivity, boosting efficiency, and pushing companies forward as a whole. However, IoT is not the sole driver of change and growth, as other innovative systems influence digital transformation and success.

VoIP (Voice Over Internet Protocol) is another solution that has impacted the modern business world in a big way. Unifying communications on a centralized cloud-based platform allows a company to enable remote work, build a digital work environment, and boost all departments’ productivity. With that in mind, let’s take a look at how combining IoT and VoIP can benefit and future-proof your business.

Creating a Smart Work Environment

Technology is revolutionizing the way we do business, but it is also changing the way we interact and communicate with our professional surroundings. Much like the concept of an IoT-driven smart home has become a reality nowadays, smart offices are starting to pop up worldwide, driven by the need to enhance the comfort and functionality of the work environment. 

IoT technology allows business leaders to create a smart office, and VoIP systems can complement the IoT solution in various ways. Given that VoIP systems integrate with IoT easily, employees can have an easier time communicating and interacting with various IoT-enabled devices in the office remotely. This means that copies can be made before the employee reaches the office or that a fresh pot of coffee could be waiting in the lounge just by calling in through your VoIP system.

Elevating On-Site Security and Controlling Access

Online and offline security is a big concern nowadays for companies worldwide, especially businesses that operate in both realms. IoT solutions not only elevate security via communication channels like SMS and voice services, but they also improve on-site security for facilities and offices. 

With IoT imaging devices such as IP security cameras and various access systems, you can retain full access control in your office or facility. However, you can also configure these systems as VoIP endpoints that your employees or security personnel can call from any device to access a live feed. Should an important event occur, these devices can also call your phones and other devices automatically.

VoIP Facilitates Automation Through IoT

Automation is one of the pillars of efficiency in the modern workplace, and both IoT and VoIP have a huge role to play when it comes to creating an automated work environment. Some of the ways IoT and VoIP come together in this regard is through the automation of communication in the office, but also the interactivity between VoIP applications and IoT-enabled devices.

For example, when researching VoIP providers, it’s important to take a closer look at a reliable guide for VoIP systems that details how you can leverage different VoIP plans to automate various tasks and devices around the office through phone communication. The VoIP provider needs to allow for easy IoT integration and the automation of devices and software in your work environment and remotely.

On-Site IoT Sensors and VoIP for Streamlined Workflows

IoT sensors can be invaluable assets in a growth-oriented company. Then integrated into the work environment and VoIP can automate workflow-related tasks based on predefined criteria. When the criteria are met, the IoT sensors can leverage the VoIP infrastructure to make a call that will trigger a sequence of actions. These can be related to inventory management, component, and product organization, or even the management of automated warehouse machinery, among many other applications.

Combining VoIP and IoT Data to Fuel Business Intelligence

Finally, it’s important to note that VoIP and IoT systems can help fuel business intelligence through combined data collection and processing. Modern VoIP systems come with integrated call analytics tools and reporting software, while IoT systems and devices can collect vast amounts of data from numerous areas of your business. All departments can benefit from higher data availability if both VoIP and IoT systems are leveraged for data collection and management.

Wrapping up

VoIP and IoT work hand in hand to build the work environment of the future. With these two systems at your side, you can take processes across your organization to the next level and boost efficiency while making your employees’ lives easier in the process.

Author
Emma R. Worden, Bizzmark Blog

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Guest writers are IoT experts and enthusiasts interested in sharing their insights with the IoT industry through IoT For All. If you're interested in contributing to IoT For All, cli...
Guest writers are IoT experts and enthusiasts interested in sharing their insights with the IoT industry through IoT For All. If you're interested in contributing to IoT For All, cli...