Tag: ecosystem
Four IoT Customer Support Strategies For Innovative Businesses
Most IoT projects fail because companies put blinders on and stay in their ecosystem. Here are four customer support strategies for innovative businesses.
The Pivotal Role of Business APIs in IoT Platforms: Part II
Part 2 of this series outlines the "3 R's Framework" (Roles, Rights, Revenues) for designing IoT platform "business APIs" that attract partners and scale.
Top IoT Security Concerns and Ways to Address Them
Bodil Josefsson, head of IoT Security at Ericsson, describes the four concerns she's noticed customers have on the top of their mind when devising IoT strategies. Josefsson then makes suggestions o...