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With brick-and-mortar retail struggling to compete against online giants, a unique and seamless experience could be key to bringing back customers. In the article, Thomas Hohenacker, CEO & president of Cleverciti proposes that smart parking can not only provide seamless parking, but also data that can improve business KPIs, improve the customer experience and reduce emissions, all from the use of IoT technology.
Connecting retail spaces, processes and objects to the internet can unlock new value for retailers, primarily by tangibly improving the customer experience. Connected retail comes with its security pitfalls however, and a strong security framework is essential is important to the enduring success of a digital retail transformation.
Over-The-Air (OTA) updates make it possible for companies to roll out new patches, software or firmware to the devices in their network without ever having to recall those devices and interrupt their customers' lives.
True conversational AI chatbots go far beyond the bots to which you've grown accustomed. They help businesses engage deeply with customers—24/7.
The role of the objects around us and how we interact with them is undergoing a remarkable upheaval ever since the focus has shifted to enhancing Customer Experience for IoT and enabled...
In today’s era of digital transformation, the automotive industry is reinventing the way we interact with cars. Companies like Uber and Tesla have raised awareness of both the benefits and dangers...