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Automotive Sales: Improving the Customer Experience Using IoT

Data-driven from automotive IoT solutions has the ability to provide insights and actionable outcomes that improve the customer experience.‍

Engagement Today and Tomorrow: The Various Use Cases of NFC in the IoT World

NFC isn't just useful on its own. IT can be used in conjunction with other cutting-edge technologies such as the Internet of Things.

Smart Parking’s Potential Impact on Retail

With brick-and-mortar retail struggling to compete against online giants, a unique and seamless experience could be key to bringing back customers. In the article, Thomas Hohenacker, CEO & president of Cleverciti proposes that smart parking can not only provide seamless parking, but also data that can improve business KPIs, improve the customer experience and reduce emissions, all from the use of IoT technology.
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Building Secure IoT Retail Solutions

Connecting retail spaces, processes and objects to the internet can unlock new value for retailers, primarily by tangibly improving the customer experience. Connected retail comes with its security pitfalls however, and a strong security framework is essential is important to the enduring success of a digital retail transformation.
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The Importance of Over-The-Air (OTA) Updates in IoT

Over-The-Air (OTA) updates make it possible for companies to roll out new patches, software or firmware to the devices in their network without ever having to recall those devices and interrupt their customers' lives.
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What Is Conversational AI?

True conversational AI chatbots go far beyond the bots to which you've grown accustomed. They help businesses engage deeply with customers—24/7.
Good Customer Experience for IoT Platforms

6 Ways to Enhance Customer Experience for IoT Devices

The role of the objects around us and how we interact with them is undergoing a remarkable upheaval ever since the focus has shifted to enhancing Customer Experience for IoT and enabled...
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How CX Will Help Power Autonomous Vehicle Adoption

In today’s era of digital transformation, the automotive industry is reinventing the way we interact with cars. Companies like Uber and Tesla have raised awareness of both the benefits and dangers...